After a while of working, an employee can feel like their work has become routine. They face the same tasks everyday and go through the same motions.
An employee who is stuck on repeat is not only more likely to make mistakes at work, they are also limiting their potential to gain new skills and improve themselves further.
This could eventually affect a business’s performance and deteriorate the customer experience.
One of our clients noticed this in their employees and asked Canaan for ideas on what they can do to prevent their employees from falling into this robotic mindset.