Since the start of the millenium, we’ve played active roles in setting up contact centers for companies in a variety of industries.
Banking, insurance, medical, retail, telecommunications, F&B. You name it, we’re lucky to have played an important part in their customer support efforts.
Through the years, our expertise as reliable support systems for brands has been proven time and time again.
Our vast knowledge about intricate processes needed to fulfil the wide spectrum of customer requests, have resulted in numerous contact centers that are effective, impactful and constantly evolving.
Strive for Excellence
To better cater for every industry regardless of the scale, we offer both client-managed and Canaan-managed contact centers. In addition to that, we also provide online, billing, sales, enquiry-to-transaction and fulfilment services.
Back Office Processing
Customer Service Support
Online Platform Support
We pride ourselves on constantly being ahead of the curve thanks to our access to Big Data. This leads to Customer Relationship Management campaigns that are both insightful and fruitful.
As a partner, we wish to fulfil your objectives as efficiently as possible – be it for awareness or revenue. We are in it to win with you.
No customer walks into your business, gives you money and then says, “Dissatisfy me, please.” Aim for 100% customer satisfaction.